Introduction
DoroLabs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (www.dorolabs.eu) or use our services.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Data Controller
DoroLabs is the data controller responsible for your personal data. If you have questions about this policy or our data practices, contact us at:
Email: contact@dorolabs.eu
Information We Collect
Information You Provide
- Contact Information: Name, email address, company name when you fill out our contact form
- Communication Data: Messages, inquiries, and correspondence you send us
- Service Data: Information related to services you request or receive from us
Information Collected Automatically
- Usage Data: Pages visited, time spent on site, referring website
- Technical Data: IP address, browser type, device information, operating system
How We Use Your Information
We use your personal data for the following purposes:
- Responding to your inquiries and contact form submissions
- Providing and improving our services
- Sending relevant information about our services (only with your consent)
- Analyzing website usage to improve user experience
- Complying with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you submit a contact form or subscribe to communications
- Contract: When necessary to provide services you've requested
- Legitimate Interests: For improving our website and services, provided this doesn't override your rights
- Legal Obligation: When required by law
Data Sharing
We do not sell your personal data. We may share your data with:
- Service Providers: Third parties who help us operate our business (e.g., form processing services like Formspree, hosting providers)
- Legal Requirements: When required by law or to protect our rights
All service providers are required to protect your data and use it only for the purposes we specify.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Contact form submissions: 2 years from last contact
- Client data: Duration of business relationship plus 5 years for legal compliance
- Website analytics: 26 months
Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limited processing of your data
- Portability: Request transfer of your data to another service
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at contact@dorolabs.eu. We will respond within 30 days.
Cookies
Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or third-party advertising cookies.
Essential cookies we may use:
- Session cookies for website functionality
- Security cookies to prevent fraud
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data in transit
- Secure hosting infrastructure
- Limited access to personal data on a need-to-know basis
International Transfers
Your data may be processed by service providers located outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Children's Privacy
Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we will provide more prominent notice.
Complaints
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority. However, we encourage you to contact us first so we can address your concerns.
Contact Us
For any questions about this privacy policy or our data practices:
Email: contact@dorolabs.eu
Website: www.dorolabs.eu